English - Optimum Internet

Coverage YES Optimum EN

There is Optimum in your Address Call us for a special offer! Find out about Optimum plans Internet Mobile TV 300 Mbps Fiber Internet $40/mo w/ automatic payment and paperless bill. $50 Prepaid Mastercard® Boost Streaming and gaming. Download large files and more. 500 Mbps Fiber Internet $50/mo without Unlimited Mobile plan. $40/month for 1 […]

Coverage NO Optimum EN

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Learn more about our services When it comes to connectivity, we’re experts If millions of communities rely on us for fast and reliable Fiber Internet and Mobile, you can, too. Fiber Internet Take advantage of fiber Internet with great prices, no annual contract, equipment included and no hidden fees. Learn More Mobile Connect to the […]

Disclaimers

^* 1G FIBER INTERNET + UNLIMITED MOBILE + VIDEO

OFFER for new residential customers. Requires separate signup for and maintenance of 1 Gig Internet or above, Entertainment TV and Unlimited Mobile services. Mobile signup must be completed within 30 days of Internet & TV, otherwise Internet & TV billed at current promotional rate, which is subject to change at any time. Advertised pricing achieved via credits on Internet & TV bill and also reflects $5 discount for enrolling in and maintaining Auto Pay & Paperless Billing on Internet account. Internet & TV pricing increases up to $35/mo. as of month 37 and is then subject to further change. Mobile service billed separately and is subject to change as of month 61. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/ other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.

1 GIG FIBER INTERNET: Speeds, prices & availability vary by area. Up to 940 Mbps download/up to 940 Mbps upload. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in all areas. Entertainment TV is not available with 50 Mbps Internet plans or lower. Req’s Optimum Internet and all TVs have an Optimum Stream device to access the service. All srvc’s & channels may not be available in all areas. TV package and channel lineup availability vary by market. Content is subject to change and blackout restrictions. For details on what’s available in your area, visit optimum.com.

TV: Req’s all TVs have an HDMI input. Not all content delivered through Optimum TV Box or Stream is in 4K Ultra HD. # of TV ch’s, HD ch’s & features depend on pkg type & location. Some On Demand titles available at add’l charge. All srvc’s & channels may not be available in all areas.

EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Min system req’s & equip configs apply. INTERNET: 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly rates. Optimum Stream not available in all areas. Taxes apply, plus certain add’l fees will be added to bill and are subject to change during and after promotion period.

OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder of billing cycle after 20 GB is used. Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee, Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of service to receive full refund. Customers without remaining account balance will receive refund to original payment method. Customers with remaining account balances will receive a bill credit. Mobile devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to $50 restocking fee).

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

⁺ 1G GIG FIBER INTERNET + MOBILE

OFFER for new residential customers. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet and mobile subscriptions continue and renew automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.

1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.

INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply where free Self-Setup is available. 1 free Gateway included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber’s residence. For other services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes may apply. Min system req’s & equip configs apply.

60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation charges with competitor within 60 days of disconnection. Internet customers will be notified via email regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

^{^}1G GIG FIBER INTERNET + VIDEO

OFFER for new residential customers. Requires signup for and maintenance of 1 Gig Internet or above and any TV service (excluding Basic TV). Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply. Internet & TV subscription continues and renews automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.

PC MAG, SPEEDTEST, CNET

PCMag: PCMag is a trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. © 2024 Ziff Davis, LLC. All Rights Reserved. OOKLA: Analysis by Ookla® of Speedtest Intelligence® data fixed network median download speeds and consistency score for New York and New Jersey Q1 2024. Ookla trademarks used under license and reprinted with permission. CNET: CNET named Optimum the best Internet provider in Bridgeport and Stamford. See optimum.com/internet for details.

8 GIG FIBER INTERNET

8 Gig fiber Internet service is currently available in parts of NY, NJ, and CT. Fiber Internet is not available in all areas. In some areas, Internet is provided through the cable network with varying speeds.

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